Shipping & Returns

Shipping & Returns

Delivery Service

Standard
We ship with Canada Post. We aim to ship within 24 hours of receiving your order. Please allow up to 10 working days for delivery. Flat rate of $15.00 applies to all shipments.

Local Delivery
Orders placed within Edmonton, AB and surrounding area will be delivered free of charge.

Please note:
• Orders placed between noon EST Thursday and noon EST Friday will arrive the following Monday.
• Orders placed between noon EST Friday and noon EST Monday will be delivered the following Tuesday.

RETURNS

Thank you for choosing Fusion Scrubs!
We are confident you will be pleased with the garment(s) you have purchased. All of our products are guaranteed against manufacturers' defects in fabric, quality and workmanship. If you are not completely satisfied with your purchase, we will endeavor to make things right.

We will accept for refund items returned in original and re-saleable condition (with tags attached) within 30 days of order placement. Please note that we cannot accept for return any worn, soiled, washed, altered or monogrammed items. Shipping charges are non-refundable.

Return postage must be pre-paid and postmarked within 30 days of the original order date. Be sure to include your return address; we cannot be responsible for shipments lost in transit. COD's on return shipments will not be accepted. Please allow approximately 14 days for your return to be processed.

Please be aware that your exchange item may be out of stock by the time your return is received. To avoid disappointment and save wait time, you can indicate alternate style numbers or color choices; indicating your 1st, 2nd and 3rd choice selections.

EXCHANGES

Exchanges can take up to 14 days to process and are reshipped at no cost to you. Canada Post normally takes up to ten business days. We offer one complimentary exchange per order. Due to productions schedules beyond our control, we do not ship back-ordered goods. If the garment you want is not in stock, please select an alternate choice item.

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